Housing Navigation Tools & Resources for Case Managers

Why Administering Housing Programs Has Become So Difficult — and What Needs to Change

Why Administering Housing Programs Has Become So Difficult — and What Needs to Change

Author’s Note: This article is written from my personal perspective as someone who has spent more than three decades administering housing programs and building systems to support them. My views expressed here reflect my experience and my conviction that the infrastructure supporting housing assistance programs must evolve.

This is not a product announcement. It is an invitation to examine how we organize and sustain this work.

By Mike Shore|2026-02-19T12:12:29-07:00February 18th, 2026|Policy, Compliance & HUD Alignment, Rental Assistance Administration & System Design|4 Comments

Enhanced Unit Reservation and Case Manager Inquiry Process

Enhanced Unit Reservation and Case Manager Inquiry Process

In many homelessness response systems, housing locators identify and hold units before a household is ready to submit an application. These unit reservations—sometimes called unit holds, or master contracted units—sit at a critical junction between landlord engagement and case manager action. They are time-bound, relationship-sensitive, and often governed by informal norms rather than shared records.

Because of that, reserved units are frequently the most actionable housing options […]

By Daniel Davis|2026-02-18T16:36:51-07:00February 10th, 2026|Product Updates & New Features|2 Comments

Building Shared Understanding in Housing Search: New Help Center Guides in Padmission Connect

Building Shared Understanding in Housing Search: New Help Center Guides in Padmission Connect

Housing search and landlord engagement workflows rely on shared understanding across roles. When guidance lives in disconnected documents, inboxes, or institutional memory, systems become vulnerable to staff turnover and inconsistent practice.

Padmission Connect includes built-in Help Center Guides that sit alongside landlord engagement and housing search workflows, providing role-specific guidance without removing local ownership over process or policy.

When Guidance Is Fragmented, Systems Slow […]

By Daniel Davis|2026-02-18T16:47:07-07:00January 14th, 2026|Housing Search & Navigation|Comments Off

Unlocked: How Cincinnati’s CoC Centralized Housing Navigation and Opened More Doors for Households in Need

Unlocked: How Cincinnati’s CoC Centralized Housing Navigation and Opened More Doors for Households in Need

In communities across the country, decentralized landlord engagement has long created bottlenecks: duplicated cold calls, missed unit opportunities, siloed relationships, and clients stuck with too few options. Cincinnati and Hamilton County decided to change that.

In this second installment of Unlocked, our series highlighting communities that are expanding housing access by centralizing landlord engagement, we spoke with Strategies to End Homelessness (STEH) and their RentConnect Manager, Tiffany Gehrlich, […]

By Daniel Davis|2026-02-18T16:55:08-07:00December 4th, 2025|Housing Search & Navigation, Landlord Engagement & Partnerships|Comments Off

Empowering Client Choice with Padmission Connect

Empowering Client Choice with Padmission Connect

In communities across the country, Padmission Connect is helping housing programs put choice back into the hands of the people they serve. With the Map Search feature, participants and their case managers can work together—within one secure platform—to find housing that truly fits their needs, supports, and goals.

This isn’t just about finding an available unit. It’s about finding the right home in the right place, faster and with less […]

By Daniel Davis|2026-02-18T16:49:22-07:00November 24th, 2025|Housing Search & Navigation|Comments Off

Unlocked: How Partnership Home Uses Padmission Connect to Strengthen Landlord Engagement

Unlocked: How Partnership Home Uses Padmission Connect to Strengthen Landlord Engagement

At Padmission, we know that every step toward ending homelessness matters. Across the country, our partners are unlocking new opportunities for landlords, providers, and participants to connect, collaborate, and create stable housing solutions.

That’s why we launched Unlocked—a blog series highlighting how communities are putting Padmission tools into action. Each feature celebrates lessons learned, partnerships strengthened, and doors opened for people seeking housing.

Our first Unlocked story takes us to Texas, where […]

By Daniel Davis|2026-02-18T16:45:47-07:00October 16th, 2025|Housing Search & Navigation, Landlord Engagement & Partnerships|Comments Off

We’re Growing Our Team To Help Connect Customers Implement Landlord Engagement

We’re Growing Our Team To Help Connect Customers Implement Landlord Engagement

We’re excited to share some big news: Daniel Davis has joined Padmission as our first-ever Director of Product and Customer Experience!

This is a brand-new role at Padmission, created to strengthen how we support our partners, listen to feedback, and continually improve the Padmission Connect platform. Daniel’s experience in landlord engagement and housing programs makes him uniquely positioned to bridge the gap between technology […]

By Mike Shore|2026-02-18T16:01:37-07:00August 1st, 2025|Product Updates & New Features|Comments Off

Property Engagement in the 2022 Special NOFO

Property Engagement in the 2022 Special NOFO

As your community is preparing your submission for the HUD CoC Program Special NOFO to Address Unsheltered and Rural Homelessness, it is important to note that effective Landlord Engagement is essential to providing housing opportunities for our most vulnerable community members.

We all know that housing is the solution to homelessness. Taking this one step further, this means that landlords and property managers have the solution to homelessness. […]

By Kevin McKee|2025-12-16T10:50:33-07:00September 14th, 2022|Landlord Engagement & Partnerships, Policy, Compliance & HUD Alignment|Comments Off

New Map Search for Desktop and Mobile

New Map Search for Desktop and Mobile

Location, location, location. Spatial visibility is a core requirement of effective and coordinated housing search. Understanding where units are located, how they relate to services and social supports, and which are actively available supports informed housing decisions and enables client choice.

In many systems, location data exists but is disconnected from housing workflows, limiting its usefulness for navigation and coordination.

Padmission Connect integrates map-based housing […]

By Kevin McKee|2026-02-06T09:36:27-07:00April 6th, 2022|Product Updates & New Features|Comments Off

Manage Units, Inspections, Reservations and Signing Bonuses

Manage Units, Inspections, Reservations and Signing Bonuses

Housing search through strong landlord relationships is the core of the Padmission platform, but as promising approaches and practices emerge in the field, we want to give you added flexibility and functionality to enhance your efforts. We’re excited to launch this latest feature that provides new functionality to manage units, inspections, reservations and signing bonuses.

Manage Units

Housing Locators can now add and manage individual units on floor plans for properties in […]

By Mike Shore|2026-01-13T16:22:32-07:00November 1st, 2020|Landlord Engagement & Partnerships, Product Updates & New Features, Rental Assistance Administration & System Design|Comments Off