Padmission News
How Padmission Journey Helped HOM, Inc. Transform Rental Assistance Administration in Los Angeles
Unlocked covers what changes when housing assistance programs are built on a consistent operational standard — not what communities intend, but what the work actually looks like once the structure is in place. Each piece describes a real implementation: initial condition, what was broken, what changed, and how the [...]
Unlocked: How Syracuse Designed Centralized Landlord Engagement For System-Level Coordination
The Unlocked Series highlights how Continuums of Care are structuring centralized landlord engagement and housing search as coordinated system functions—moving beyond fragmented workflows toward shared infrastructure that supports consistent housing access. In Central New York, that shift is already producing measurable results. The CNY CHANCE program (Centralized Housing Assistance [...]
Centralized Landlord Engagement for Continuums of Care (CoCs)
A Structural Guide to Building Scalable Housing Access Landlord engagement is one of the least discussed but most consequential functions inside a homelessness response system. For Continuums of Care (CoCs)— the regional systems responsible for coordinating federal homelessness funding and housing programs — the ability to recruit, maintain, and [...]
Why Continuums of Care Should Centralize Rental Assistance Administration
A Note on Continuity In the previous article, Why Administering Housing Programs Has Become So Difficult — and What Needs to Change, I examined the growing complexity of rental assistance administration at the program level. Fragmented infrastructure, workforce strain, policy volatility, and unsupported complexity have turned one of the [...]
Why Administering Housing Programs Has Become So Difficult — and What Needs to Change
Author’s Note: This article is written from my personal perspective as someone who has spent more than three decades administering housing programs and building systems to support them. My views expressed here reflect my experience and my conviction that the infrastructure supporting housing assistance programs must evolve. This is [...]
Enhanced Unit Reservation and Case Manager Inquiry Process
In many homelessness response systems, housing locators identify and hold units before a household is ready to submit an application. These unit reservations—sometimes called unit holds, or master contracted units—sit at a critical junction between landlord engagement and case manager action. They are time-bound, relationship-sensitive, and often governed by [...]
Native Mobile App for Inspections in Padmission Journey
Inspections for rental assistance programs—such as Housing Quality Standards (HQS), with NSPIRE standards forthcoming—are a core program requirement. They help confirm that rental units are safe, sanitary, and suitable for occupancy, while also creating a shared record of a unit’s condition and amenities that protects participants, landlords, and administering [...]
Unlocked: How Indianapolis Centralized Rehousing Through HomeNow Indy
Breya Birdsong (fourth from the left) and the RDOOR team receive formal recognition for the impact they have had creating and implementing HomeNow Indy. Birdsong, VP of Rental Assistance Programs, shares her expertise and experience in this article. Building trust, system capacity, and faster rehousing through shared infrastructure In [...]
Building Shared Understanding in Housing Search: New Help Center Guides in Padmission Connect
Housing search and landlord engagement workflows rely on shared understanding across roles. When guidance lives in disconnected documents, inboxes, or institutional memory, systems become vulnerable to staff turnover and inconsistent practice. Padmission Connect includes built-in Help Center Guides that sit alongside landlord engagement and housing search workflows, providing role-specific [...]
Unlocked: How Cincinnati’s CoC Centralized Housing Navigation and Opened More Doors for Households in Need
In communities across the country, decentralized landlord engagement has long created bottlenecks: duplicated cold calls, missed unit opportunities, siloed relationships, and clients stuck with too few options. Cincinnati and Hamilton County decided to change that. In this second installment of Unlocked, our series highlighting communities that are expanding housing [...]