Find articles designed for housing program agencies responsible for administering, coordinating, or delivering housing and rental assistance services. Content in this section focuses on operational best practices, system coordination, implementation guidance, and tools that help agencies work effectively with CoCs, service providers, and property partners. These resources support agencies in improving efficiency, strengthening partnerships, and expanding access to stable housing across their communities.
Unlocked: How Cincinnati’s CoC Centralized Housing Navigation and Opened More Doors for Households in Need
In communities across the country, decentralized landlord engagement has long created bottlenecks: duplicated cold calls, missed unit opportunities, siloed relationships, and clients stuck with too few options. Cincinnati and Hamilton County decided to change that.
In this second installment of Unlocked, our series highlighting communities that are expanding housing access by centralizing landlord engagement, we spoke with Strategies to End Homelessness (STEH) and their RentConnect Manager, Tiffany Gehrlich, […]






