Continuum of Care Leadership Archives

This collection of articles is designed for Continuum of Care leaders who guide system strategy, policy alignment, and the coordination of housing resources across their communities. Explore best practices in system design, centralizing rental assistance administration, data-driven decision making, and strengthening landlord engagement at scale. These insights support CoC leadership teams in improving housing outcomes, enhancing compliance, and building more efficient, equitable systems of care.

Unlocked: How Indianapolis Centralized Rehousing Through HomeNow Indy

Unlocked: How Indianapolis Centralized Rehousing Through HomeNow Indy

Breya Birdsong (fourth from the left) and the RDOOR team receive formal recognition for the impact they have had creating and implementing HomeNow Indy. Birdsong, VP of Rental Assistance Programs, shares her expertise and experience in this article.

Building trust, system capacity, and faster rehousing through shared infrastructure

In our Unlocked series, we highlight communities that have rethought how housing systems operate—moving away […]

By Daniel Davis|2026-01-28T15:40:23-07:00January 28th, 2026|Unlocked Series (Community Success Stories)|0 Comments

Building Shared Understanding in Housing Search: New Help Center Guides in Padmission Connect

Building Shared Understanding in Housing Search: New Help Center Guides in Padmission Connect

Padmission Connect now includes new Help Center guides designed specifically for the people using the platform every day. Rather than a single set of generic instructions, these resources are tailored to the needs of each role involved in housing search and placement.

All guides are available directly inside the platform and are designed to be practical, clear, and grounded in real workflows.

When Guidance Is Fragmented, […]

By Daniel Davis|2026-01-14T13:46:27-07:00January 14th, 2026|Housing Search & Client Choice|0 Comments

Unlocked: How Cincinnati’s CoC Centralized Housing Navigation and Opened More Doors for Households in Need

Unlocked: How Cincinnati’s CoC Centralized Housing Navigation and Opened More Doors for Households in Need

In communities across the country, decentralized landlord engagement has long created bottlenecks: duplicated cold calls, missed unit opportunities, siloed relationships, and clients stuck with too few options. Cincinnati and Hamilton County decided to change that.

In this second installment of Unlocked, our series highlighting communities that are expanding housing access by centralizing landlord engagement, we spoke with Strategies to End Homelessness (STEH) and their RentConnect Manager, Tiffany Gehrlich, […]

By Daniel Davis|2026-01-08T15:05:34-07:00December 4th, 2025|Unlocked Series (Community Success Stories)|Comments Off

Empowering Client Choice with Padmission Connect

Empowering Client Choice with Padmission Connect

In communities across the country, Padmission Connect is helping housing programs put choice back into the hands of the people they serve. With the Map Search feature, participants and their case managers can work together—within one secure platform—to find housing that truly fits their needs, supports, and goals.

This isn’t just about finding an available unit. It’s about finding the right home in the right place, faster and with less […]

By Daniel Davis|2026-01-13T16:23:59-07:00November 24th, 2025|Housing Search & Client Choice|Comments Off

Unlocked: How Partnership Home Uses Padmission Connect to Strengthen Landlord Engagement

Unlocked: How Partnership Home Uses Padmission Connect to Strengthen Landlord Engagement

At Padmission, we know that every step toward ending homelessness matters. Across the country, our partners are unlocking new opportunities for landlords, providers, and participants to connect, collaborate, and create stable housing solutions.

That’s why we launched Unlocked—a blog series highlighting how communities are putting Padmission tools into action. Each feature celebrates lessons learned, partnerships strengthened, and doors opened for people seeking housing.

Our first Unlocked story takes us to Texas, where […]

By Daniel Davis|2026-01-08T15:09:56-07:00October 16th, 2025|Unlocked Series (Community Success Stories)|Comments Off

We’re Growing Our Team To Help Connect Customers Implement Landlord Engagement

We’re Growing Our Team To Help Connect Customers Implement Landlord Engagement

We’re excited to share some big news: Daniel Davis has joined Padmission as our first-ever Director of Product and Customer Experience!

This is a brand-new role at Padmission, created to strengthen how we support our partners, listen to feedback, and continually improve the Padmission Connect platform. Daniel’s experience in landlord engagement and housing programs makes him uniquely positioned to bridge the gap between technology […]

By Mike Shore|2025-12-16T10:53:33-07:00August 1st, 2025|Product Updates & New Features|Comments Off

Introducing Journey, the industry’s first homeless housing program administration platform

Introducing Journey, the industry’s first homeless housing program administration platform

Washington, DC, (July 8, 2024) – Padmission, the leading innovator in landlord engagement and housing search assistance software for homeless services systems, announces the availability of Journey, the industry’s first homeless housing program administration platform. Journey provides homeless services organizations with end-to-end housing program administration and the analytics to improve housing program performance and outcomes.

With over three decades of expertise managing housing programs within one of the largest U.S. homeless housing program […]

By Mike Shore|2026-01-13T16:23:35-07:00July 4th, 2024|Data, Reporting & Technology in Homeless Services, Policy, Compliance & HUD Alignment, Product Updates & New Features, Program Administration & System Design|Comments Off

Property Engagement in the 2022 Special NOFO

Property Engagement in the 2022 Special NOFO

As your community is preparing your submission for the HUD CoC Program Special NOFO to Address Unsheltered and Rural Homelessness, it is important to note that effective Landlord Engagement is essential to providing housing opportunities for our most vulnerable community members.

We all know that housing is the solution to homelessness. Taking this one step further, this means that landlords and property managers have the solution to homelessness. […]

By Kevin McKee|2025-12-16T10:50:33-07:00September 14th, 2022|Landlord Engagement & Partnerships, Policy, Compliance & HUD Alignment|Comments Off

New Map Search for Desktop and Mobile

New Map Search for Desktop and Mobile

We’re excited to launch a fresh look and map search functionality for our Padmission users. The enhanced search mode will make it easier for Housing Locator users to identify gaps in housing opportunities for their programs in specific areas of their community.

Case Manager and housing program participant users will love being able to zoom into neighborhoods and areas where they would like to live. The mobile view starts on the […]

By Kevin McKee|2026-01-13T16:23:25-07:00April 6th, 2022|Product Updates & New Features|Comments Off

Manage Units, Inspections, Reservations and Signing Bonuses

Manage Units, Inspections, Reservations and Signing Bonuses

Housing search through strong landlord relationships is the core of the Padmission platform, but as promising approaches and practices emerge in the field, we want to give you added flexibility and functionality to enhance your efforts. We’re excited to launch this latest feature that provides new functionality to manage units, inspections, reservations and signing bonuses.

Manage Units

Housing Locators can now add and manage individual units on floor plans for properties in […]

By Mike Shore|2026-01-13T16:22:32-07:00November 1st, 2020|Landlord Engagement & Partnerships, Product Updates & New Features, Program Administration & System Design|Comments Off